An Open Discussion on Online Dispute Resolution (ODR) as a Public Service

March 28th, 2019 will take place an open discussion regarding Online Dispute Resolution (ODR) as a public service, an initiative from the Cyberjustice Laboratory, the ACT Patnership and the Winkler Institute

Online dispute resolution (ODR) platforms have seen somewhat of a resurgence in Canada in the last few years with the creation of virtual tribunals and other public online offerings. While ODR was originally seen as an alternative to the justice system, ODR practices are now seamlessly incorporated into the legal process by Canadian courts, tribunals, and public bodies. In order to succeed, however, this approach, which is seen as an important step towards greater access to justice, requires careful foreplaning and constant monitoring.

The purpose of this seminar is therefore to discuss how public institutions can benefit from current and future ODR offerings, while exchanging lessons learned and best practices in the field.

Program :

1:00 PM             Welcome

                            Nicole Aylwin

1:15 PM             First discussion: Why consider ODR?

                            Moderator:       Valentin Callipel (Cyberjustice Laboratory)

                            Panelists:           Nicole Visschedyk (Ministry of Government and Consumer Services)

                            Jean-François Roberge (Université de Sherbrooke)     

2:30 PM              Break

2:45 PM             Second discussion: Best practices in the field of ODR

                            Moderator:       Martha Simmons (Winkler Institute)

                            Panelists:           Keagan Ferreira (Condominium Authority Tribunal)

                            Kandis McCall (Civil Resolution Tribunal)

                            Patrick Lahaie (Office de la protection du consommateur)

4:00 PM             Third discussion: Where do we go from here?

                            Moderator:       Nicolas Vermeys (Cyberjustice Laboratory)

                            Panelists:           Hannes Westermann (Cyberjustice Laboratory)

                            Babita Ramlal (Ministry of the Attorney General)

5:15 PM             Closing remarks

                            Nicole Aylwin

This content has been updated on 8 October 2020 at 13 h 22 min.